Everything You Need to Know
We founded Healing Creations with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
Cancellation Policy
We do not offer refunds. If you need to cancel your booking for any reason please reach out 3 days before your scheduled booking to reschedule for a date that fits your needs. If you have any problems with your appointment, please contact us within 3 days after your scheduled booking.
Store Policy
Due to the hygienic nature of our products, orders are nonrefundable and nonexchangeable. Therefore, all items are final sale. Hiccups happen, if you received the wrong product please let us know.
Shipping
Our processing time for all orders is 3 to 10 business days. Not including holidays. We ship on Tuesday and Thursday. All orders are shipped through USPS Priority. Tracking information is sent via email based on what is provided at check out.
What if my package is damaged or lost?
Healing Creations is not responsible for lost or damaged packages. We have no control over packages after handing your shipment to our mail carriers. Contact USPS.
If a product arrives broken or damaged upon arrival please send us an email within 4 business days.
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WE DO NOT HAVE RESPONSIBLILTY FOR ANY STOLEN OR WRONG DELIVERD PACKAGES. CONTACT USPS